1Policy Statement
Thank you for trusting and choosing MeshMini. This policy details how MeshMini Inc. ("we" or "the platform") collects, processes, stores, and protects your personal information. Protecting user privacy is a core principle we uphold at all times. To provide you with stable and personalized services, we need to process certain necessary data.
2Information Collection
To provide and continuously improve our services, we collect several types of information, including the following:
2.1 Information You Provide Directly
- Account Information: Your name, email address, phone number, and account password for registration.
- Identity Verification: In cases required by regulation or security verification, we may ask for a valid government-issued ID.
- Payment Information: Payment card number, billing address, and other payment details (typically encrypted and processed through our payment service partners).
- Communications: Records of calls, online chats, and email exchanges between you and our support team.
2.2 Data Collected Automatically
- Access Logs & Device Info: Technical data including your IP address, browser type, operating system, access timestamps, and page navigation paths.
- Resource Usage Data: Compute usage records generated during your use of cloud hosts (e.g., CPU utilization, memory consumption, network traffic), primarily for billing and service monitoring.
3Use of Information
We use the collected information lawfully and reasonably to ensure normal business operations. Primary uses include:
- Service Delivery: Processing orders, activating cloud host instances, and managing day-to-day account operations.
- Security: Detecting and blocking fraudulent activity and platform abuse (including unauthorized mining and malicious attacks) to maintain overall platform security.
- Service Improvement: Analyzing usage behavior to continuously optimize infrastructure scheduling efficiency and network access experience.
- Compliance: Fulfilling tax reporting obligations, cooperating with regulatory audits, and meeting other legal requirements.
6Data Security
We use industry-standard physical security measures, technical safeguards, and internal controls to protect the integrity and confidentiality of your data (e.g., HTTPS encrypted transmission, least-privilege access control).
7Your Rights
Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information. Most actions can be completed directly in your account console. For matters that cannot be self-managed, please contact us through official support channels.
Please note that for legal compliance or legitimate business purposes (e.g., dispute resolution), we may need to retain certain historical records even after account deletion.
8Policy Updates
We reserve the right to update this policy at any time due to business changes or regulatory requirements. For significant revisions, we will notify you in advance via email or in-platform notifications.
9Contact Us
If you have any questions, suggestions, or requests regarding this Privacy Policy (including data access, correction, or deletion requests), you can reach us through the following channels:
- Email: [email protected]
- Online Ticket: Log in to the user console and submit a privacy-related support ticket
We commit to providing a written response within 30 business days of receiving your request.